How can we help you?

Here you can find answers to frequently asked questions.

Products

What product categories are on the platform?

You can select products from the following categories for configuration: Sofas, Sectionals, Loveseats, Ottomans, Pillows and Arm Chairs.

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What brands have joined?

DesignerBoard3D currently hosts products from Century, Lexington Home, Rowe, Uttermost and Norwalk. However, we’re continuously onboarding new brands.

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What should I do if I can’t find the item I’m looking for?

If you do not see the item you’re looking for on our website, please visit our 3D custom design landing page and submit a form. We’ll do our best to help you.

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Can I use my own frames?

Currently users are unable to add their own frames. If you do not see an item you are looking in the Product List, please feel free to visit our 3D custom design landing page and submit a form. We’ll do our best to help you.

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Can I add my own fabrics?

Yes! Part of the COM functionality means that as long as you have a digital asset for the fabric, you can use it as an overlay.
See How can I get a fabric image? for more details.

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