How can we help you?
Here you can find answers to frequently asked questions.
All FAQ categories:
Specs and Orders
There are two ways a spec sheet can be generated:
One way is to click the “Summary” icon on the configurator. On the summary screen, click “Send”, type an email, and press “Send” again. This will send a short summary of the configured piece.
The other way to create a more detailed spec sheet is by clicking on “Create specification” and a PDF spec sheet will be downloaded to your device.
Please keep in mind any pop up blockers may prohibit downloads, please disable any blocking programs.
A spec sheet can be used for product information of the design to show clients or as a purchase order form for the appropriate brand.
Currently we do not offer ordering through DB3D, however you can generate spec sheets through our platform that provide you with the information necessary to submit a purchase order. If you don’t have an account with the vendor of choice, we will be glad to help you with the process for registering and ordering
When uploading a COM fabric image, name the fabric with the manufacturer fabric name (if available). This will help the factory understand your design and prevent miscommunication.
See How do I use the COM feature? for more details.